Some important lessons here for any company engaging in social media.
Last week, the Twitter account of the Bank of Melbourne was hacked and used to send direct messages containing phishing links to its followers.
A recently relaunched subsidiary of Westpac, the Australian bank engages heavily with its customers through its @BankofMelb Twitter account. However, the security of the account proved not to be up to scratch when hackers managed to gain access and used the account to send direct messages containing phishing links.
Read the full article over at ZD Net.